Meet the Information Technology Services (ITS) Staff

Scott Ferguson, Executive Director, Information Technology Services & CIO
FergusonSCL@tiffin.edu , (855) 664-1200

Scott is responsible for all aspects of information technology and computer services operations, policy, planning, evaluation, budget, personnel supervision, and development. His other duties include the advocacy, development, and coordination of academic and administrative computing, telecommunications and networking, as well as media, web, distance education, and other instructional technology activities both within and outside Tiffin University.

Gary Dayton, Technical Director
DaytonGL@tiffin.edu , (855) 664-1200

Garyís role is to ensure the stability, integrity, and efficient operation of the information systems that support TUís core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all aspects of the TU network and systems, oversee TU's physical and virtual data center, storage, network, and security infrastructure, as well as critical network services and resources that operate on these devices.

Jennifer Stuller, Systems Administrator
StullerJL@tiffin.edu , (855) 664-1200

Jennifer's primary responsibilities include augmenting support of the file/print services and email systems, such as system upgrades, patching, testing documentation, and planning. Also responsible for scheduling and monitoring systems backups, and assisting the Technical Director and CIO with technology programs and initiatives.

Jason Marson

Jason Marson, Support Services Manager
MarsonJM@tiffin.edu , (855) 664-1200

Jason is responsible for managing internal and external support staff; developing and maintaining procedures related to monitoring, tracking, and coordination of support activity; managing equipment inventories; and overseeing the development of end user training material. Also, he assists the CIO in overseeing the implementation and support of all ITS supported technology platforms.

Ben Tyler

Benjamin Tyler, PC/Helpdesk Support Technician
TylerB@tiffin.edu , (855) 664-1200

Ben is responsible for support of desktops and end user devices on campus which includes both hardware and software.  Ben also works closely with the Technical Director to resolve network related issues for both the wired and wireless networks.

Logan Lyon

Logan Lyon, PC/Helpdesk Support Technician
LyonL@tiffin.edu , (855) 664-1200

Logan is responsible for support of desktops and end user devices on campus which includes both hardware and software. Logan also works closely with the Technical Director to resolve network related issues for both the wired and wireless networks.

Micah Rettig , Application Data Specialist
RettigMJ@tiffin.edu , (855) 664-1200

Micah is responsible for the extraction and movement of data between disparate systems; assisting departments with data reporting needs; the analysis, design, and creation of reports for administrative offices; and assisting with general technical support of administrative systems.

 

Rajyalakshmi Ayyadevara, Senior Application Support Specialist
AyyadevaraR@tiffin.edu , (855) 664-1200

Rajyalakshmi is responsible for providing technical support for the Universityís administrative systems; maintaining these systems by ensuring patches are applied in a coordinated and timely manner; the analysis of system user concerns, requirements, and requests for system features and uses; making recommendations regarding applications, modifications, and enhancements to existing systems to accommodate user needs; data interfaces between disparate systems; assisting administrative offices with their data reporting and extraction needs.