Frequently Asked Questions about Online Learning

What Online Degrees Does Tiffin Offer?

We offer five degrees online: Bachelor of Criminal Justice (degree completion), Bachelor of Business Administration (degree completion), Master of Business Administration,  Master of Science in Criminal Justice, and Master of Humanities. Please check the online course catalog to see the courses available for registration right now.

How Much Does It Cost to Take Online Courses?
Cost for the online Master of Business Administration (MBA) and the Master of Science in Criminal Justice is $700 per credit hour. Cost for the online Master of Humanities program is $400 per credit hour. Cost for the Bachelor of Business Administration degree completion program is $475 per credit hour and $400 per credit hour for the Bachelor of Criminal Justice degree completion program.

Is Financial Aid Available?
Financial aid is available to the online learner. Please contact the Office of Financial Aid for information on your specific situation. Call (419) 448-3279 or (800) 968-6446 ext. 3279, or e-mail us at: finaid@tiffin.edu.

How Do I Pay?
Payments for online courses may be made online through myTU.

Tiffin University accepts VISA, MasterCard, American Express, and Discover.  All personal checks should be mailed to the Office of the Bursar, Tiffin University, 155 Miami Street, Tiffin, OH 44883.

How Do I Register for Online Courses?
Registration can be completed online for continuing students. New students are registered by the appropriate admissions office their first semester. To register for online courses you must first be admitted to Tiffin University. If you are a graduate student, contact the Office of Graduate Admissions at (800) 968-6446 ext. 3401.Or e-mail grad@tiffin.edu. If you are seeking the accelerated degree completion program, call the Office of Degree Completion Admissions at (800) 968-6446 ext. 3372. Or e-mail fasttrack@tiffin.edu. You can discuss credit hours you may already have, as well as issues related to financial aid and technical assistance.

Is Online Learning for Me?
Are you comfortable working on a computer? Are you self-motivated and self-disciplined? Will you be comfortable not seeing the instructor in person? Will you be comfortable asking questions via e-mail? Will you be comfortable participating in online discussions? Learn more about how to be successful as an online student.

Do I Have to Be Online at a Certain Time?
No. Tiffin wants to provide a flexible and convenient way for you to earn your degree online so you do not need to be online at any certain time of the day. As long as you meet your deadlines for papers and projects and you follow the syllabus, you may work at your own pace. Whether you are on the East Coast or in California, you can be online when it works best for you.

How Will I Speak to My Instructor?
Correspondence with your instructor will normally take place via e-mail, via instant message, or through the classroom discussions that happen online. You will have your instructor's phone number so you can call them directly if needed. 

Can I Transfer Credits from Other Schools?
Yes, we accept transfer credits from accredited institutions. Want to discuss this further? If you are a graduate student, contact the Office of Graduate Admissions at (800) 968-6446 ext. 3401.Or e-mail grad@tiffin.edu. If you are seeking the accelerated degree completion program, call the Office of Degree Completion Admissions at (800) 968-6446 ext. 3372. Or e-mail fasttrack@tiffin.edu.

How Do I Get My Textbooks?
Students may order textbooks online through the Tiffin University Bookstore. Please have your credit card number and expiration date available before ordering your textbooks. To contact the bookstore, call (800) 968-6446 ext. 3437 or e-mail: tubookstore@tiffin.edu.

How Do I Get Library Books and Other Resources?
Tiffin University's Pfeiffer Library has a wide variety of services available to the online learner, including access to OhioLINK. Please contact the library with questions or comments at (800) 968-6446 ext. 3435.

What Type of Equipment and Software Do I Need to Be an Online Student?
You must have an e-mail account and your computer must meet the following minimum requirements:

      PC                                     Mac

      Windows 95, 98, or NT    MacOs 7.5.1 or Later

      90 MHz Pentium or          Power PC Processor

      faster processor    

      16 MB or RAM or more   16 MB or RAM or more

      28.8 kbps modem            

      or faster    

      Sound Card                         Speakers

      Speakers    

How Do I Access My Online Classes?
When you register for a class, you will receive your personal login ID and password that will give you access to your course. You will not be able to log in to your course until the day it begins. However, if you would like to contact one of our admissions representatives, he or she can walk you through the online process and show you how to get into a sample course so that you will be prepared your first day. 

How Do I Get Technical Support?
Call (800) 968-6446 ext. 3430, Monday-Thursday, 7:30 a.m. to 8:30 p.m. ET; Friday, 7:30 a.m. to 5 p.m. ET. On Saturday and Sunday, call (419) 934-7232 between 8 a.m. and 5 p.m. ET. (This number is only available on Saturdays and Sundays).  You can also email pctech@tiffin.edu.

How Do I Drop a Class?
If you find it necessary to drop a course you must initiate this process. If you are a graduate student, contact the Office of Graduate Student Services by phoning (800) 968-6446 ext. 3269 or e-mailing gradstudentservices@tiffin.edu. If you are in the accelerated degree completion program, call the Office of Degree Completion Admissions at (800) 968-6446 ext. 3372. Or e-mail fasttrack@tiffin.edu.

How Do I Withdraw from the University?
Should you find it necessary to withdraw from Tiffin University, you must initiate this process by contacting your advisor. If you are a graduate student, contact the Office of Graduate Student Services at (800) 968-6446 ext. 3269 or e-mail gradstudentservices@tiffin.edu. If you are in the accelerated degree completion program, call the Office of Degree Completion Admissions at (800) 968-6446 ext. 3372. Or e-mail fasttrack@tiffin.edu.

What is Your Refund Policy?
You may receive a full or partial refund of tuition for online courses providing the appropriate procedures are followed in a timely manner. To see our policy, go to: Academic Bulletin (pdf)

 If you have qualified for financial aid (grants, loans, etc.) as a full-time degree-seeking student and drop an online course, you may jeopardize the status of your financial aid and may be subject to a different refund schedule. Contact the Office of Financial Aid at (800) 968-6446 ext. 3279 if you have any questions.