Coronavirus Update

Updated 3/27/20 @ 5:00 p.m.

Student Refunds for Spring Semester

We will be offering partial room and board refunds for eligible students.

Tiffin University will be administering refunds on a per day basis, as of Sunday, March 22 or when the student left campus, whichever is later. No additional refund will be awarded to students that left campus prior to March 22. Students who moved off campus, but left their belongings in their rooms, will still be eligible for a refund. Refunds will FIRST apply to spring 2020 semester student account balances. Any remaining refunds will be issued back to the student.

All Tiffin campus students are eligible for this refund, except students who receive federal, state and institutional aid (scholarships, grants, etc.) that cover the entire spring 2020 balance. Additionally, any student remaining on campus for the rest of the spring 2020 semester is not eligible for any refund.

Students requesting reimbursement must complete a form with residence life in order to receive any refund. You can find the form at and the directions on how to fill out the form is attached.

The form must be completed by May 1 to be considered for a refund.

If you have any questions, please direct them to our residence life office

Greetings Tiffin University Community,

Providing a healthy and safe campus environment is our top priority for Tiffin University, particularly during the continued, complex, COVID-19 pandemic. I sincerely appreciate your willingness to attentively read all of this communication.

We continue to stay in close contact with the Ohio Department of Higher Education, the Ohio Department of Health, The Center for Disease Control and Prevention, and the Governor's Office as we rely strongly on their guidance in our decision making. None of this is easy and much of it is out of our control, so I ask for your understanding as I share the following information.

Academic Information on Instruction and Online Classes
Tiffin University will continue all classes through an online modality through the end of the semester. Further information on academics and online instruction will be communicated on a regular basis by the Office of the Provost and Academic School Leadership. We have created a resource page for faculty, staff, and students. Please follow this link:

Pfeiffer Library
The physical location of the Pfeiffer Library will be closed but the online library will remain open as students continue to proceed through their courses this semester. Students can still interact with a librarian in the following ways:

Email us:
Text us: 419-455-6008
You can schedule a Virtual one-on-one with a librarian with extended hours through the week and on weekends
Emails and texts are also monitored 7 days a week.

The electronic collection remains available for our university community, 24 hours a day, 7 days a week. This includes InterLibrary Loan requests for journal articles we do not have in our online collection, but which may be provided to us electronically through partnerships with other libraries.
Further Information will be sent from the Office of the Provost.


It is with great regret and sadness that we are announcing that the 2020 Commencement ceremony, scheduled for Saturday, May 2nd has been postponed. We are working to find another date to hold commencement and celebrate the Class of 2020. We will share that information as it becomes available. We know that this decision is very upsetting for many of you. Commencement is one of our favorite times of the year. Students work incredibly hard to reach this milestone and deserve to be celebrated with friends, professors, families and loved ones. At the same time, the health and safety of our graduates, the employees who prepare for and work during the ceremony, and those that join us to celebrate are all our highest priority.

Graduates, if all of your graduation requirements have been met, your diploma will be mailed (to the address on your Graduation Application) approximately 6-8 weeks after final grades are submitted. For employment verification, a letter of completion may be requested by contacting the Registration & Records Office at

Questions regarding Commencement can be directed to

All other campus events through at least Friday, May 15, 2020 have either been cancelled or postponed.

Student Life and Guidance for Students

At this time, Tiffin University highly recommends, but does not require, students to leave campus and return to their permanent residence. However, we understand that not all students are able to return home. Additionally, Tiffin University may be the best place for some students during this time. It is a voluntary decision of students to stay or leave campus.

In order to provide students with optimal support during these times, the following provisions will be enacted:

For students who make the decision to leave campus or have already left:
Please let the Office of Student Affairs/Residence Life, located in the Gillmor Student Center, or by email at:, know that you have left campus or are planning to leave. Once you leave, you are not to return unless you make an appointment with us to pack up your room. You must arrange a time and day to do this; otherwise, we will notify you when you are able to return to campus to collect your belongings.

During the move out process, it is imperative that you practice social distancing by avoiding close spaces with more than 10 individuals.

For students who make the voluntary decision to remain on campus:
Please let the Office of Student Affairs/Residence Life, located in the Gillmor Student Center, or by email at:, know that you are on campus and are planning to stay. Tiffin University will honor the housing and meal plan contracts of students who make the voluntary choice to remain on campus. Students must be aware that during this time, university services will continue to operate but in a limited capacity, which will be posted on the TU website. On-call emergency personnel will be available during this time.

The Cole Dining Hall will continue to operate on a to-go basis. Beginning Friday, March 20, 2020, the dining hall will be offering brunch and dinner each day.

Students are required to abide by all public health orders and university policies. Any violation of these may result in documentation through the student conduct process.

In order to inform Tiffin University of your plans, EVERY student with a housing reservation for the Spring 2020 semester MUST complete this form:

Tiffin University is considering options for possible partial spring housing and food reimbursements. We will be in touch as the semester ends with this information. Please bear with us as we consider all options.

We at Tiffin University fully understand that this is a difficult time for all students. Please know that whether you remain on campus or not, we are here to support you. Any student can reach out to the Office of Student Affairs/Residence Life. To support open communication, all housing questions should go to All Counseling questions should go to All Campus Security questions should go to All Student Engagement questions should go to

Additional Information for our Tiffin University Community:

Tiffin University will remain open due in large part to students remaining on campus; however, effective Tuesday, March 24, 2020, most offices will be available by phone, email or virtually. We will continue to assess the situation and make decisions as appropriate.

It is our intent to also support the best interest of our employees; therefore the Office of the President and Human Resources are working on procedures for doing this. The Office of Human Resources will continue to be in touch with details on this.

We can only imagine our campus community's level of sadness, frustration and helplessness and in particular, my heart goes out to our graduating students and their families. The COVID-19 pandemic has had an extraordinary impact on each of us, in all of the work we do as educators, as leaders, as human beings, and within our individual lives. It is during these times, in particular, that we must stick together because together, we are stronger; together, we can be kinder; and together, we will get through this!

Stay strong Dragon Nation!

Dr. Lillian Schumacher, President

In response to the recent confirmed cases of the Coronavirus in the United States, and the state of Ohio, Tiffin University, in consultation with state and local officials, has established a plan to protect its students, employees, visitors and the Tiffin community against any possible threats of the virus, likely or unlikely.

Tiffin University has been in close contact with Governor DeWine's Office regarding the coronavirus outbreak (COVID-19) in order to ensure that we have the most current information about the evolving situation. Even though there are no campus-associated cases of COVID-19, we are being proactive in our effort to prevent illness and promote a healthy campus environment.

Based on Governor DeWine's current recommendations that all universities transition to remote online classes and limit large group gatherings, Tiffin University is taking the following measures:

All classes will continue through our online modality effective Wednesday, March 11. Please note, this change will remain in effect through the end of the semester. Our faculty and staff are equipped to easily make this transition and student assistance, as needed, is in place. For more information, please see the Guidance for Students below.

Campus Events
Effective March 11 through May 15, campus events, whether TU sponsored or on TU property, have been cancelled. We strongly recommend the use of teleconferencing, group chats or live streaming as alternatives to in-person gatherings.

View full list of campus event cancellations

The Great Midwest has canceled all spring athletics competitions and championships. All team-related activities are suspended through April 6, 2020. Following that date, institutions will review and implement team-related activities at their discretion as permitted by NCAA legislation.

Registrar Office
The Registrar's Office has suspended paper transcript, apostille service, replacement diplomas, or other paper processed documents through April 6, 2020.  Questions about official documentation and/or verifications can be sent to

Seneca House
The Seneca House will remain physically closed for appointments during the Covid-19 crisis. The nurse practitioner will remain available for telephone consultations between the hours of 10 a.m. through 2 p.m., Monday through Friday for any health related questions or concerns. Please call (419) 448-3429 during these hours, or by email at

Effective immediately and until further notice, TU does not encourage and will not approve international travel. The University has limited all travel that is non-essential, as well.

Cole Dining Hall Information
Starting with breakfast on Monday, March 16, students will enter the dining hall as usual and will make their selections. All dining options will be plated to-go for patrons to enjoy elsewhere on campus. Cups, lids and straws will be available for drinks and salads will be premade. ALL Tiffin University students, with a meal plan or not, may eat from the dining hall.

For any students with special dietary needs, please email Chef Todd at to make arrangements before coming to the dining hall.

This process will run for all meals moving forward unless specified otherwise.

TU Dragon Cupboard (food pantry)
If a student needs to use the pantry, the directions are within the order form listed below.

Order form: View online form

Recreation & Gym Facilities
The Gillmor gymnasium, weight room and areas of the Heminger Center will be closed effective March 17.

Guidance for Students
Tiffin University will remain open, including student support services, academic resources, residence and dining facilities.

Bookstore Hours (beginning Tuesday, March 24)
Order online, Free shipping –
Store is closed until further notice

Murphy Academic Support Center Hours
Monday – Friday 10 a.m. - 2 p.m

Tutoring – (Online)
Monday - Thursday 9 a.m. - 10 p.m.
Friday 9 a.m. - 5 p.m.
Sunday 5 p.m. - 9 p.m.

Guidance for Taking Online Classes
While completing classes remotely, students may choose to return to their permanent place of residence or stay in their on-campus housing. If staying on campus, the University encourages them to take enhanced preventative public health and hygiene measures.

We urge all students to make the choice that is best for their own personal situations.

Students are expected to maintain an active presence and “check-in” to your Moodle shells at least once a day to review important information and actively engage in online coursework and activities, as appropriate. Faculty will be using the Announcement forum in Moodle as the primary conduit for official course-related communication. Even though your instructor’s announcement posts will trigger an email to your account, you should be sure to check ALL course discussion forums regularly (at least daily) to be sure you have not missed any important information.

For additional information for students, please go to

Staff and Faculty Guidance
Tiffin University will provide work-at-home flexibility to employees who are at high-risk (i.e., chronically ill or immuno-compromised prior to this outbreak). If a supervisor allows remote work, that is at the discretion of each Dean and/or VP ONLY. If we have more risk within our population, we will reassess. All employees and their supervisors will need to work closely with HR and keep us informed as to each absence and provide status updates.

We ask all employees to cooperate in taking steps to reduce the transmission of communicable diseases in the workplace. Employees are reminded of the following:

  • Stay home when you are sick.
  • Wash your hands frequently with warm, soapy water for at least 20 seconds.
  • Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash.
  • Avoid people who are sick with respiratory symptoms.
  • Clean frequently touched surfaces.

Our facilities department will work with each department to assist with providing alcohol-based hand sanitizers throughout the workplace and in common areas. Cleaning sprays and wipes will also be provided to clean and disinfect frequently touched objects and surfaces such as telephones and keyboards.

Employees are encouraged to use telephone and video conferencing instead of face-to-face meetings as much as possible during this time. We encourage employees to postpone all non-essential campus meetings that may or may not include external guests, vendors and business partners. ITS support services are available to employees who need assistance with setting up remote meetings, interviews and any additional technology resources to aid in safe continuation of daily operations.

It is critical that employees do not report to work while they are experiencing respiratory symptoms such as fever, cough, shortness of breath, sore throat, runny or stuffy nose, body aches, headache, chills or fatigue. Currently, the Centers for Disease Control and Prevention recommends that employees remain at home until at least 24 hours after they are free of fever (100 degrees F or 37.8 degrees C) or signs of a fever without the use of fever-reducing medications. Many times, with the best of intentions, employees report to work even though they feel ill. We provide paid sick time and other benefits to compensate employees who are unable to work due to illness. Employees who report to work ill will be sent home in accordance with these health guidelines.

More information on the coronavirus (COVID-19)
Please be assured that Tiffin University will continue to implement additional measures as directed by the U.S. Government, the Ohio Department of Higher Education, and the Ohio Department of health to prevent the disease from spreading and will continue to encourage students and employees to take care of their health by following preventive guidelines set forth in the plan which can be found at

For current information and guidance regarding COVID-19, we recommend you visit the following web sites:

The University's emergency response team continues to evaluate risk and develop contingency plans, working directly with the Seneca County Public Health Department and following the guidelines of the CDC and local, state and federal authorities.

We have established this web page to provide up-to-date information and may change. Please check this page often for updates.