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About / Offices & Departments / Office of Student Accounts

Office of Student Accounts

The Office of Student Accounts is dedicated to helping our students meet their financial obligation by providing timely and accurate information about their student financial accounts. Our mission is to ensure financial integrity in the cash management of university funds and provide exceptional customer service to our university community.

If you have any questions regarding your student account please stop by our office or contact us by phone, fax or email.

close up of student in conversation

What we do includes:

  • Collect and process tuition and fees.
  • Issues refunds when applicable.
  • Ensure the timely deposit of funds.
  • Coordinate the billing process with other departments on campus.
  • Billing third-party agencies such as employers and VA.
  • Review of financial holds that can prevent students from future registration.
  • Account for and maintain internal controls for all student transactions.
  • Log into your self-service account if you have not already done so.  Select the “Finances”tab at the top of the page and select “Statement.”
  • To view your current balance, select the most recent statement.
  • Statements are updated the 1st and 15th of each month for students with a balance.
  • Log into your self-service account if you have not already done so.  Select the “Finances”tab at the top of the page and select “Balance.”
  • Under “Period” click on the current semester
  • Under “View” click on Detail by Charges/Credits and then click Change
  • Log into your self-service account if you have not already done so.  Select the “Finances”tab at the top of the page and select “Make a Payment.”
  • While in your account “Overview” select “My Account” at the top right of the screen
  • Scroll down to the “Payers” section and click on “Send a payer invitation”.
  • You will enter the information of the user you are authorizing and click “Send invitation”.
  • The user will receive an email with their account login information and a link to the Website
    • The new user does not have to be a parent; it can be anyone you want to give access to your account.
    • We recommend this to students who have a parent/guardian or other individual making payments towards the account.  The user will have access to financial information only.  They will NOT be able to see grades.
  • Log into your self-service account if you have not already done so.  Select the “Finances”tab at the top of the page and select “Make a Payment.”
  • While in your account “Overview” select “My Account” at the top right of the screen and make sure a payment method is set up.
  • While in your account “My Account” select “Make Payment” at the bottom right of the screen
  • If you are on a payment plan there will be two boxes auto-filled with amounts, the “Student Account Balance” box and the “Installment Payment” box.  There will be an “x” next to the amount filled in for the “Student Account Balance”, select the “x” to zero out that box so that you are only paying your installment balance.  If you are not on the payment plan you can change the amount in the “Student Account Balance” box.
  • Once you have entered the amount that you want to pay, click “Continue” and complete the “Checkout” process.

Tiffin University is proud to offer a deferral program for those students with employer reimbursement.

Application

A student must request that the Office of Student Accounts enroll him/her in the program. We will then generate an Employer Reimbursement (ER) Note and Application for that note. In addition to returning the application and ER note, a copy of the employer’s reimbursement policy is also required.

Late fees

After a student has submitted the required paperwork and payment, the Office of Student Accounts will note on the student’s account that the remaining tuition charges will be deferred until 30 days after the end of the semester. After expiration of the grace period, an additional $50 per month late payment penalty will be charged. In addition, if the student does not make payment in full by February 1 for the fall semester, June 1 for the spring semester, or October 1 for the summer semester, the University will place the student’s account on financial hold, thus making the student ineligible to register for classes.

2022 tax document 1098-T will be published and available on and after January 31st on ECSI website. For instructions please see:

The tuition and fee refund for withdrawal from courses will be according to the following schedule:

Date of withdrawal during the semester

Tuition and fee refunds will be issued based on the following weeks attended:

  • Before the start of the course: 100%
  • During the first calendar week of classes: 100%
  • During the second calendar week of classes: 25%
  • After the second calendar week of classes: No Refund

Students receiving Federal financial aid should read the Return of Federal Financial Aid Policy: Title IV Funds listed in the Tiffin University Catalogue on page 77.

Note: For housing and meal refunds please see the Residence Life pages.

Tiffin University is a non-profit institution; tuition and other fees* cover the instructional and operating costs of the University. Every attempt is made to keep costs as low as possible without sacrificing adequate facilities and instruction.

These fees are in effect at the University catalogue publication date. They are subject to change by vote of the Board of Trustees.

Click to view Tuition, Room & Board costs.

Meet the Team

Willow Frye

Office of Student Accounts
Financial Analyst – Student Accounts
More Info
Degrees & Certificates

Bachelor of Business Administration in Accounting from Tiffin University